Return Policy
We understand you may have changed your mind. You can receive a full refund within 14 days from the shipping date or merchandise credit on an eGift Card within 30 days from the shipping date. After 30 days, we will no longer accept returns.
RETURN AND EXCHANGE CONDITIONS
For all returns or exchanges:
- Items must not be washed, worn or damaged.
- All original tags must be attached.
- You must present a valid receipt.
HOW TO MAIL BACK AN ONLINE RETURN
If you wish to return aproduct please email us within five days of receiving your item: info@osisapparel.com to start the process.
Note: A return postage fee of $8.00 (plus applicable taxes) will be deducted from your refund.
SALE MERCHANDISE
Sale items marked with a discount less than 50% can be returned for merchandise credit on an eGift Card if returned within 14 days of the shipping date. Sorry, no refunds to original form of payment for sale or discounted items.
Sale items marked with a discount of 50% or greater are final sale.